Get the platform and the support you need to win in multichannel retail
+0.8% of turnover <$125k
+1.2% of turnover >$125k
- Free webstore design tweaks (see below for details)
- Free system document & email customisations (see below for details)
- Free use of Merchant Services (see below for details)
- 10% discount off eligible ZELLIS services*
- Website setup $1500 discount*
All standard platform features and functions as needed including:
- Unlimited users with access level control
- Unlimited inventory
- Unlimited stock locations
- Unlimited sales channels
- Unlimited pricing groups
- Unlimited POS registers
- Unlimited stock locations
- Customisable website features & functions
- Trade customer application form
Flexible payment solutions:
- Apple Pay & Google Pay
- Customer credit accounts
Advanced inventory management
- Physical goods and service items
- Purchase ordering
- Stock counts and adjustments
- Pre-orders and back-orders
- Returns handling
- Creating kits and bundles
- Unlimited product categories
- Pricing promotions
- Multi-tier pricing
- Rewards program
- Electronic gift vouchers
- Bulk order processing
- Dropshipping & 3PL
- Mobile pick & pack
- Live carrier rates for website
- Flexible shipping configuration
- In-built label printing for major carriers
Hosting, security & integrations*
- Secure & fast PCI compliant server hosting
- Cloud based SaaS solution
- Full API capabilities
- Easy to use file import/export functions
- Data feed capabilities (requires setup)
- Native integration with:
Automation & customisation
- Customisable document & email templates
- Automated customer emails
- Canned emails
- Abandoned cart saver
- Multiple document sets
- Analytics Suite for business insights
- Google Analytics
- SEO & marketing optimisation
Neto merchants on Neto360 or Neto XL plans are ineligible to switch to ZELLIS Connect. Merchants currently on lower Neto plans can switch to ZELLIS Connect upon request to Neto.
If you’re already using the Neto platform by direct subscription to Neto, you can still access the benefits of ZELLIS Connect with our Service Only Plan for just $799 per month +0.5% of turnover.
*Key Terms & Conditions:
All prices quoted are in Australian dollars (AUD) and exclude GST. Australian GST will be added where required by law.
In addition to the base monthly fee, a flat percentage will be applied to your previous month’s turnover. Your monthly turnover means the aggregated value of all orders you received through our platform for each calendar month ended excluding shipping revenue and excluding GST, whether or not you have cancelled or refunded any of those transactions. Each year a monthly floor limit will be set based on your total annual turnover for the preceding 12 months. Where your monthly turnover falls below that floor limit, the applicable percentage will be calculated on the floor limit amount. Where your monthly turnover or the floor limit exceeds $125,000, 1.2% will be applied, otherwise 0.8% will be applied.
Fees are payable monthly in advance via direct debit and are non-refundable except as required by law. Where your subscription commences partway through a month, you will be charged at a prorata rate for the portion of the month remaining. The turnover portion (ex GST) of your fee will be calculated and billed in arrears after the end of each calendar month.
View the full list of ZELLIS Unified Commerce features here.
Some add-ons require separate subscription to third party services.
Support via email, chat and phone is subject to our Fair Use Policy. Phone support may not be available 24/7. Often the quickest response will be via Live Chat.
Website setup excludes design or coding. View our website setup scope here. This is for our standard website setup only. More complex setup plans are scoped and quoted per project.
Up to 25% of your monthly subscription fee is set aside for +PERKS calculated on the preceding full calendar month. +PERKS may be redeemed at your request for webstore design tweaks, customisation of system documents or emails, and/or Merchant Services. A design tweak is defined as any content or graphic element changes to your existing ZELLIS Connect website or eBay design template hosted on our platform. Applying your +PERKS allowance to Merchant Services hours requires you to provide clear instruction and/or full training to your designated ZELLIS Merchant Services specialist. Merchant Services hours will be calculated on the casual rate at the time. Strategic or ecommerce consulting where required will be charged out at our standard consulting rate of $350 per hour. Any unused +PERKS balance expires at the end of each month and cannot be rolled over or otherwise credited.
Discounts may apply for 6 or 12 months advance payments. Please enquire for details.
There are no fees to cancel, however a minimum of 1 month’s notice is required to terminate a ZELLIS Connect subscription after at least 2 paid months have been completed (excluding any free trial period).
ZELLIS services eligible for the 10% discount offer include ecommerce website design and implementation, marketplace integrations and shipping configuration, data feed setup, data migration, creation and optimisation. Contact us for scope and pricing.